Accessibility Tools

Terms of Use & Privacy Policy

The company “INTE-LEARN INFORMATION TECHNOLOGY IN LEARNING LIMITED LIABILITY COMPANY”, with headquarters in Athens, at 68 Koniari street, VAT EL095464180 and G.E.M.I. 000631601000 (referred to herein as the company or we/us ) is committed to respecting and protecting your personal data and to complying with the relevant applicable legal framework to ensure the lawful processing of the personal data you provide us. The company adheres to the European Regulation 2016/679 ( General Data Protection Regulation , GDPR) and its implementing law 4624/2019 concerning the protection of personal data, having taken all the required technical and organizational measures to meet these requirements.

Our company will receive and manage your personal data as its Data Controller. You as a visitor, by using our services, both online and offline, you acknowledge that you have read this Privacy Policy and, where required, consent to its terms..

This Policy aims to inform you about the information we collect, how we use it, and your rights regarding the protection of your personal data..

This Policy does not apply to anonymized data where the identity of the subject cannot be established.

Our website contains links to third-party companies outside our control. Third-party companies may have different privacy terms which may also change at any time including cookies usage, for which we are not responsible.

Please note that if you choose not to provide us the personal data necessary to fulfill our business relationship, , we may not be able to provide our services to you adequately.

1.) INFORMATION WE COLLECT
1.1.1.) Information automatically collected through the Website:
When you visit the Website, certain data may be automatically collected, such as your computer’s Internet Protocol (IP) address, browser type, operating system , connection speed, and software information, as well as basic server connection data and information collected through cookies.

1.2.) Information collected when signing up for the newsletter
When registering for the newsletter of our websites https://www.intelearn.com as well as for receiving informational notifications to your personal email address (e-mail), we collect your name and email address. By giving your consent and subscribing to our newsletter, you give us your expressed consent to receiving updates, offers, and promotions from us.

1.3.) Information collected from other sources
If data is collected about you from other entities, you will be informed in accordance with the Regulation and Law.

1.4.) Information collected for purchases or account creation:
Personal identification data, such as name, address (street-number), city, region, postal code, telephone numbers, e- mail, contact details. Data regarding your financial/tax details such as name, VAT number, Tax office, profession, billing address (street-number), city, region, postal code.

2.) LEGAL BASES FOR DATA PROCESSING
We process personal data with the following legal processing bases, as applicable:

  • Contractual obligations: Necessary to fulfill our agreement with you (Art. 6(1)(b) GDPR).
  • Legal Obligations: Necessary to comply with applicable laws (Art. 6(1)(c) GDPR).
  • Legitimate interests of us or of third parties, as long as your interests/rights do not prevail: Necessary to ensure business continuity, protecting our reputation and pursuing legal claims (Art. 6(1)(f) GDPR).
  • Vital interests: Necessary to protect the life or safety of the data subject or another natural person (Art. 6(1)(d) GDPR).
  • Your consent: When required by law and when none of the above apply, our company legally processes the data after obtaining your consent. For example, we obtain your consent to enable geolocation services, to collect data through cookies, and to send you our newsletter (Art. 6(1)(a) GDPR).

3.) PURPOSES OF DATA PROCESSING
We process personal data to serve our business relationship and based on the legal framework that governs their protection. More specifically:

  • for optimal navigation and functionality on our website.
  • for sending promotional and informational material about the products and services we offer.
  • to ask for your opinion about our products and services.
  • to manage our business relationship and for the purposes of proof of your order. The personal data collected are still kept in the event of an abnormal development of the transaction between us until the dispute is resolved out of court or judicially and to prove the legal receipt of your consent. During our telephone communication to place a telephone order, you are requested the necessary personal data to service our transaction, i.e., name, delivery address, mobile phone number, as well as the details of the debit/credit card payment for your order, in case you choose to pay by bank/debit card, without however being recorded.
  • for statistical analysis in anonymised form.
  • for the fulfillment of our legal rights and obligations or for the pursuit of our legal interests arising from our business relationships and in accordance with the Regulation and the Law and indicatively consistent with the support of our legal claims in the context of out-of-court or judicial dispute resolution.

You may withdraw consent at any time, by emailing us at info@intelearn.gr. As a result, our company will stop processing your data. However, this withdrawal does not affect the legality of the processing that was based on the existing and explicit consent before its withdrawal.

4.) DATA RECIPIENTS
This section describes the recipients to whom our company may disclose your data for specific reasons. The company does not control and is not responsible for the way they decide to process your data or the way the recipients below choose to share or manage your data except case e.

Recipients of your data are:
a/ Our staff
Our staff, respecting the confidentiality required and having been trained to process your personal data in accordance with the Regulation and the law, proceeds with the absolutely necessary processing to respond to your requests.

b/ Those nominated by you
Acting upon your express instruction, in all cases provided for, the company may disclose your data to the recipient indicated by you. Our company does not control and is not responsible for how these recipients or third parties to whom they give access to your data choose to process it.

c/ Public Authorities or third parties
Our company, in order to comply with the Regulation and laws, may disclose your data to public, judicial and prosecutorial authorities, in the context of fulfilling its legal obligation or to support its legitimate interests or those of third parties (unless the interests prevail /rights of the data subject) or for reasons of national or public security or for the prosecution of criminal offences.

d/ Service providers
We will provide your data, always in accordance with the requirements of the Regulation and the law, ensuring compliance with the appropriate security measures, to the entities that, based on a contractual relationship with the company, process the said data on its behalf to fulfill the purposes mentioned herein (such as the provision of IT services and/or support of all kinds of information and electronic systems and networks, administrative support companies, marketing companies).

e/ IT cloud solutions providers
We inform you that your personal data may be stored securely in IT cloud infrastructures within the EU. This allows us to ensure high levels of protection, reliability and availability of your data, in accordance with applicable Regulations and security standards, while ensuring that it will only be used for the purpose for which it was collected.

In all the aforementioned cases we will take all necessary measures to respect the requirements of the Regulation and the law and to ensure that your data will only undergo processing if it is necessary and will remain secure in accordance with the principle of data minimization and limitation of the purpose governing the entire Privacy Policy.

5.) YOUR RIGHTS
Under GDPR, you have a right to request details of the personal information we hold about you, to request a copy of the personal information you have given us, to correct, delete or restrict your personal information or to request the portability of your data, as well as to object to the processing taking place , under the conditions set by the Regulation and the law.
More specifically, you have:

  • The right to access your personal data processed by the company, as controller and to be given a copy thereof (Art. 15 GDPR).
  • The right to correct inaccurate data and to complete incomplete personal data (Art. 16 GDPR).
  • The right to request erasure (“right to be forgotten”) of your personal data subject to the company’s obligations and legal claims for their retention based on the Regulation and the law (Art. 17 GDPR).
  • The right to restrict the processing of your personal data if, either you question its accuracy, or the processing is illegal, or the purpose of the processing is missing but the retention of your data is necessary for the establishment, exercise or support of your legal claims, or you have objections to the processing by the company to secure its legitimate interests or those of third parties (Art. 18 GDPR).
  • The right to portability of your personal data, i.e. to transmit it to you or another data controller, as long as it is technically possible, in a structured, commonly used and machine-readable format provided that the processing is based on your consent or on the transactional relationship between us and is done by automated means (Art. 20 GDPR).
  • The right to object to processing for reasons related to your particular situation in the event that your personal data is processed to secure our or third parties’ legitimate interests or for direct marketing purposes including profiling.

To exercise your rights as well as to search for any information regarding this, you can contact us either electronically via e- mail at the e-mail address info @ intelearn . gr or by phone at 2109591810.

In case of exercising one of your rights mentioned above, our company will take every possible measure to satisfy your request within thirty (30) calendar days of receiving it, informing you electronically of the satisfaction of your request, or the reasons that prevent you from exercising, or satisfying one or more of your above-mentioned rights in accordance with the Regulation and the law.
You also have the right to file a complaint with the Personal Data Protection Authority, if you consider that the processing of your data by us does not comply with the requirements of the Regulation and the law.

6.) DATA RETENTION AND DELETION
We retain personal data as necessary for fulfilling our business relationships, i.e., for the completion of our transaction and the execution of your order and for the sending of informational/promotional material, in the event that you have consented to this, as required by the Regulation and the law. In the event of out-of-court or judicial litigation, your personal data will be kept in any case until the end of the pending litigation. We will also retain your personal data until you withdraw your consent to the processing of your data. In the event of withdrawal of consent by you, only the stored data identifying you as a previous co-owner and the date of withdrawal of consent will be retained, for purposes of proof of consent.
Furthermore, your data will be deleted in accordance with the principle of the limitation of the storage period, if their retention is not necessary by the Regulation or the law for the reasons and the period of time provided for therein.
In the event of deletion, your personal data will be deleted or destroyed in such a way that it cannot be restored or reproduced.

7.) DATA RETENTION POLICY
We take a number of measures to protect the information you provide to us from loss, misuse and unauthorized access or disclosure. The company has invested in the implementation of the most up-to-date security and data integrity technologies, having recruited professional experts for this purpose.

8.) USE OF COOKIES
Cookies are small text files with information, which are stored by the web server (web server) on the computer or mobile device of each user-visitor, so that each time the user enters the website, the above information is retrieved to adapt the services and products to the preferences of the user-visitor in question. These data may include the type of browser (web browser) used by each user-visitor, its operating system, the user’s preferences on a website, as well as other technical information.
The legislation governing the use of cookies is Directive 2002/58/EC, as amended and in force by Directive 2009/136/EC and incorporated into Greek legislation with Law 3471.2006.
Cookies do not cause damage to the computer or mobile device of the user-visitor, nor to the stored files and do not take notice of any document or file from the computer of the user-visitor of our website. Cookies cannot reveal your identity, but may be used to identify your computer.
The categories of cookies that can be used are the following:

  • Necessary Cookies
    They allow the execution of basic functions of the website, such as smooth navigation of the individual pages, adding products to the cart and online payment. Without these absolutely necessary Cookies, the smooth operation of the website and e-shop is immediately affected .
  • Functionality cookies
    They remember the preferences of the visitor while navigating the website, so that articles or products related to his needs can be proposed to him, with the aim of personalizing the experience of each visitor.
  • Promotional Cookies
    They are used to show the visitor more targeted ads more relevant to their interests.
  • Statistical Cookies
    They enable us to evaluate the effectiveness of various functions of our website in order to continuously improve the experience we offer you.

For details on the categories of cookies, refer to our cookie consent pop-up (cookiebot).

Instructions for the pop-up cookie consent window (cookiebot )
We use cookies to improve the operation of the website, your correct browsing and your easy connection. All the information collected by the cookies is used only to improve the navigation experience and the shopping experience obtained by the website and the e-shop visitors.
When visiting our website, the user-visitor is shown a pop-up window related to the use of cookies.
In the pop-up window, the user is shown the categories of cookies used (Necessary, Statistics) and the user-visitor can choose the categories of cookies for which he accepts to be used. The visitor then has the following two button options:
Accept all: By selecting this button, the user-visitor gives his consent and accepts the use of all cookies. By accepting all cookies, the user-visitor enjoys navigation and service personalized and adapted to his preferences.
Acceptance of options: By selecting this button, the user-visitor gives his consent and accepts the use of only the selected categories of cookies. Necessary cookies are pre-selected and their use is mandatory for the smooth operation of the website.
The window also displays the “View Details” button, when selected, the individual cookies used in each category are displayed in detail.
It is reminded that the user-visitors can, at any time, check their consent to the use of cookies from the settings of the browser they uses.

9.) PRIVACY POLICY UPDATE
We may update this Privacy Policy from time to time. The amended Privacy Policy will be posted on our company website.

10.) CONTACT US
You can contact us by phone at 2109591810 and online at info@intelearn.gr.